Occasionally you will be contacted by your tenant or property manager advising that you are going to have to repair an
item in your rental property. While some of these may not be urgent, there are
others that will need to be attended to promptly.
You will need to respond to urgent repairs without
If nothing is done, your tenant has the right to
arrange for these repairs to be done up to the value of $1000 – at your
If you are unsure of what is classified as an
"urgent repair”, consult your local consumer Affairs office.
Examples of urgent repairs include:
- Burst water service
- Blocked or broken
- Serious roof leak
- Gas leak
- A dangerous
- Flooding or serious
- Serious fire or storm
- Failure or breakdown
of gas, electricity or water supply to premises
- Any other damage
which results in the property being unsafe or not secure
If they are not dealt with, the tenant has the
right to organise a qualified professional to complete repairs, up to the amount specified in the tenancy agreement. You will then have to reimburse the tenant for the cost incurred.
Non-urgent repairs need to be carried out within a specified amount of time, which may vary from state to state, but must
usually, be carried out within 14 days, yet obviously, I would recommend you
do it sooner.
If not non-urgent repairs are not attended to, your
tenant may apply to the Tribunal for inspection and subsequent report.
After 60 days, the tenant can apply to the Tribunal
for a repair order.
Even though they may feel like it, legislation
prevents tenants from withholding rent while waiting for repairs to be done.
By the way… landlords are not responsible for
damage caused by tenants – such as a door ripped off its hinges – with the
repair paid for by the tenant, by agreement, or deducted from their rental
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Thursday, 18 February 2021